Refund policy

RETURN & REFUND POLICY

We want you to love what you choose from Amy Grace Louise.

Returns are accepted within 14 days of delivery. Items must be unworn, unused, and returned in their original condition and packaging.

To request a return, please contact us before sending your item back. Once your return is approved, we will provide return instructions and the appropriate return address. Items returned without prior authorization may not be accepted.

RETURN SHIPPING
Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless an item arrived damaged or incorrect.

DAMAGED OR INCORRECT ITEMS
Please contact us promptly if your order arrives damaged, defective, or incorrect so we can make it right.

HANDMADE & ONE-OF-A-KIND PIECES
Many Amy Grace Louise pieces are handcrafted in small batches. Natural variations in stones, finishes, textures, and other materials are part of the character of the piece and are not considered defects.

REFUNDS
Once your return has been received and approved, your refund will be issued to your original method of payment. Please allow additional time for your bank or credit-card company to process the refund.

FINAL SALE & CUSTOM ITEMS
Custom, personalized, altered, and items marked Final Sale are not eligible for return unless they arrive damaged or defective.

Amy Grace Louise
Stories collected. Stories created. Stories we wear.